Terms of Use

Effective Date: 22-03-2025

1. Introduction
Welcome to Creative Fire. These Terms of Use govern your use of our website and online shop. By accessing or using our services, you agree to these terms. If you do not agree, please do not use our website.

2. Use of Website
You agree to use this website for lawful purposes only. You may not:

  • Use the site for any fraudulent or unlawful activity.

  • Copy, distribute, or modify any content without permission.

  • Attempt to interfere with the website’s functionality or security.

3. Purchases and Payments

  • All prices are listed in Euro's and are subject to change.

  • Payment must be made at the time of purchase through our approved payment providers.

  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Returns

  • Orders are processed within 1-3 days and shipped via PostNL.

  • Customers are responsible for providing accurate shipping information.

  • Returns are accepted within 14 days if the product is in its original condition. Digital products are non-refundable.

5. Intellectual Property
All content on this site, including artwork, text, and images, is the property of Creative Fire and is protected by copyright laws. You may not use our content without prior written consent.

6. Limitation of Liability
Creative Fire is not liable for:

  • Any indirect or consequential damages arising from the use of our website.

  • Delays or issues caused by third-party providers (e.g., shipping carriers, payment processors).

7. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site after changes are posted constitutes acceptance of the new terms.

8. Contact Information
For questions about these Terms of Use, contact us at:
sales@creativefire.nl

Privacy Policy

1. Introduction
Welcome to Creative Fire. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details when you make a purchase.

  • Usage Data: IP address, browser type, and website interactions to improve user experience.

  • Cookies: Small data files stored on your device to enhance site functionality and analytics.

3. How We Use Your Information
We use your information for:

  • Processing and fulfilling orders

  • Customer support and communication

  • Website improvements and analytics

  • Marketing and promotional emails (only with your consent)

4. Third-Party Services
We may share your data with trusted third-party services for payment processing, shipping, and analytics. These include:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers

  • Website analytics providers (e.g., Google Analytics)

5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights
You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails

  • Disable cookies via your browser settings

7. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
admin@creativefire.nl

8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Thank you for trusting Creative Fire with your information.